1. Introduction
Welcome to shifashangrila.com, operated by Vajra LTD, trading as Shifa Shangrila. These Terms and Conditions govern your use of our website and the purchase of any products through it. By using this website or placing an order, you agree to be bound by these Terms.
2. Company Information
Vajra LTD
Company No: 16449210
Registered Office: 20 Wenlock Road, London N1 7GU
Email: info@shifashangrila.com
3. Use of This Website
You agree not to use this website for any unlawful or harmful purpose. We make every effort to ensure our website content is accurate and up to date, but we reserve the right to correct any inaccuracies.
4. Orders & Payments
All prices are listed in Pounds Sterling (£GBP) and include UK VAT where applicable. We accept secure payments via major debit/credit cards and other methods available at checkout. Your order is confirmed when you receive an order confirmation email from us. We reserve the right to update pricing or product details without prior notice and to cancel or refuse any order at our discretion.
5. Shipping & Delivery
Orders are typically dispatched within 1–2 business days. Please refer to our Shipping Policy for full delivery terms and estimated times.
6. Returns & Refunds
You have the right to return unopened products within 14 days of purchase. Opened jars or tampered seals will not be eligible for refund due to product purity standards. For full details, please see our Return Policy.
7. Product Disclaimer
All products sold by Shifa Shangrila are intended for personal wellness use only. Our Shilajit is lab-tested and ethically sourced from the Himalayas. This product is not intended to diagnose, treat, or cure any medical conditions. Keep out of reach of children. Store in a cool, dry place and refrigerate after opening. If you are pregnant, breastfeeding, or under medical supervision, consult your GP before use.
8. Liability
We shall not be liable for any indirect, special, or consequential losses arising from your use of the website or purchase of our products, to the fullest extent permitted by UK law.
9. Intellectual Property
All content on this website—including images, text, branding, and design—is the property of Shifa Shangrila / Vajra LTD and may not be used or reproduced without our permission.
10. Agreement
By placing an order, you agree to our Privacy Policy, Return Policy, and these Terms of Sale.
11. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Please check this page regularly for any changes. Continued use of the site after changes constitutes your acceptance of the new Terms.